Custom Crops


Home Videos Projects My Account My Cart Checkout Log In

Search

Categories

Project Videos

Articles

New Articles
All Articles
Cricut (60)
Cricut Design Studio (156)
General Crafts (18)
Holiday (41)
Holiday Buying Guides (3)
Mystery Challenge (18)
Tim Holtz (3)
Cuttlebug Spot (2)
Sewing Patterns (2)

Bestsellers

	12-Inch x 12-Inch Cricut Cutting Mats
	Cricut Jukebox
	6-Inch x 12-Inch Cricut Cutting Mats
	Cricut Replacement Blades
	Storybook Cricut Cartridge
	Cricut Design Studio
	Stretch Your Imagination Cricut Cartridge
	Cricut Deep Cut Blade & Housing
	Life's a Beach Cricut Cartridge
	Paper Dolls Dressup Cricut Cartridge

Information

Terms of Sale
Shipping & Returns
Gift Voucher FAQ
Contact Us
Privacy Notice

You are here: Home » Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

I can't seem to get through on the phone lines. Why?

I've sent you many e-mails, but you don't respond. Why?

Where do I enter my gift code?

My free shipping code is not working. What do I do?

My item is backordered and I wasn't notified. Why?

How much is shipping?

When should my order arrive if I am outside the U.S.?

I tried calling but there is no one available. Why?

I would like to add to an existing order. How do I do this?

Can you mark my order as a gift so I don't have to pay duties?

I want to cancel my eBay auction/bid. What should I do?

Which tote will hold the Cricut Expression?

I thought you shipped in 2-4 days? Why hasn't my order shipped?

I need to exchange/return an item. What should I do?

Do you accept returns and/or exchanges?

I need to mail in my payment. What is your address?

My order has a status of "Processing". When will it ship?