Every once in awhile we will temporarily turn off the phones to catch up on e-mails or to help our shipping department ship orders if they get behind. Please know we are working as hard as we can to answer questions, ship orders, and resolve issues in the order that they were received. Sometimes this requires turning off the phones so we can get caught up. The best way to get your questions answered is to e-mail us. Please know we are not ignoring you. We're just trying to clear some room on our plates. :o)
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